{"id":289336,"folder_id":83171,"status":"closed","name":"Contact Centre Strategies Summit 2026","url":"contactcentresummit2025","hashtag":"CCSS2026","description":"<p><strong><span lang=\"en-gb\" style=\"font-size:11pt;\" xml:lang=\"en-gb\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Canada’s leading event to reimagine the contact centre as a growth engine and create exceptional customer experiences</span></span></span></strong></p>","organizer_id":null,"start_date":"2026-02-24","start_time":"07:30:00","end_date":"2026-02-25","end_time":"17:00:00","close_date":"2026-02-25","close_time":"16:00:00","timezone":"US/Eastern","capacity":null,"target_attendance":null,"free_event":0,"webinar_url":"","type_id":{"id":83308,"value":"Conference"},"created_at":"2025-09-10 13:03:24","created_by":11486,"updated_at":"2026-02-25 21:00:20","updated_by":-1}